Privacy policy

Privacy Policy Statement

We highly value your privacy and are committed to protecting your personal data. This policy clearly states what data we collect and how it is handled and secured.

We promise to keep your data strictly confidential and ensure all collection, use, storage, and disclosure comply with Hong Kong laws.

Personal Data Collection Statement
This statement is formulated under the Hong Kong Personal Data (Privacy) Ordinance and applies to retail services provided by Easylock.com.hk.

1. Effective Date & Updates
This statement is effective from the issue date and may be updated from time to time.

2. Purpose of Collection
To register and use our services, you must provide certain personal details. We may also collect additional information to recommend suitable products and services. This may include name, address, email, phone number, date of birth, gender, age, and shopping preferences.
Incomplete or inaccurate information may affect our ability to provide services.

3. Use of Personal Data
You agree we may use and store your data for the following purposes:
• Process and manage your account
• Provide products and services
• Maintain and manage website operations
• Send business and promotional information
• Process orders and payments
• Organize activities or contests
• Analyze data to improve services and recommend products
• Handle complaints and improve service quality
• Prevent and detect crime
• Disclose as required by law
• Conduct behavioral analysis to enhance services

4. Direct Marketing
With your consent, we may use your data for direct marketing via mail, phone, email, or SMS, promoting products from us or our partners in retail, finance, travel, entertainment, and telecommunications.

5. Third-Party Sharing
We may share data with trusted third-party contractors for administrative, marketing, or professional services under confidentiality agreements.

6. Business Transfers
In case of restructuring, merger, or asset transfer, data may be transferred to relevant third parties and used in accordance with this statement.

7. Cookies & Browsing Data
Our website and app use cookies and similar technologies to improve functionality and user experience.
Browsing data may include browser type, pages visited, IP address, click history, and referral source.
You may disable cookies in your browser settings, but some website features may be affected.

8. Location & Notifications
If enabled, we may collect GPS or Wi-Fi data to provide location-based services and notifications. You can disable these features in your device settings at any time.

9. Your Rights
You have the right to access, correct, delete, or opt out of marketing communications.

Contact:
Easylock Customer Service Manager
Address: Unit I, 9/F, MG Tower, 133 Hoi Bun Road, Kwun Tong, Kowloon, Hong Kong
Email: info@easylock.com.hk

Access Fee
A reasonable fee may be charged for providing a copy of your personal data.

Data Protection
We implement strict security measures to prevent unauthorized access, use, or disclosure of your data.
While we strive to protect your data, no internet transmission is entirely risk-free.
Our website may contain links to third-party sites. We are not responsible for their privacy practices.

General
This policy does not restrict your legal rights.
The English version shall prevail in case of discrepancy.
This statement is governed by the laws of the Hong Kong SAR.
We may update this statement periodically. The latest version will be posted on our website.